About year-end and New Year shipping
About business during the year-end and New Year holidays
Thank you for using Adult Oriented Robes Online. Due to the year-end and New Year holidays, we will temporarily suspend product shipping, inquiry services, and return acceptance (refund processing) operations as follows.
■E-mail inquiries Shipment suspension period
December 29, 2022 to January 4, 2023
■ Product shipping
The product shipment in the middle of the year has ended.
The beginning of the year will be delivered sequentially from January 5th.
*We usually deliver within 1-2 business days, but depending on the order status, it may take about 1 more day than usual.
■Returns for try-ons We are always accepting returns on the return application site. You will be able to check the returned items after January 5th. We usually check within 2 business days after arrival, but it may take up to 2 more business days. After checking the returned products, we will inform you about the refund by e-mail, so please wait for a while.
■ About exchanges due to product defects
We apologize for the inconvenience, but we will be responding to replacements in order from January 5th.
All orders will be delivered in order from January 5th (Thursday).
We apologize for the inconvenience, but we appreciate your understanding in advance.